Contact Us
Contact Us
For order questions, product details, delivery help, returns, sourcing questions, or gift recommendations, contact us at support@cmgiftshop.com or use the form on this page.
Response time
We usually reply within 1-2 business days. During holidays, high-volume periods, or international shipping delays, replies may take slightly longer.
What we can help with
- Order status, tracking, delivery timing, and address questions.
- Returns, damaged items, incorrect items, and after-sales support.
- Product details, materials, sizing, gift suitability, and cultural meaning.
- Sourcing or authorization questions for a specific product or product line.
Before you contact us
- For order-related messages, include your order number.
- For damaged or incorrect items, include clear photos of the item, package, and packing material.
- For sourcing questions, include the product link and the specific question you want us to confirm.